Shipping
Once you place an order with us, our team jumps into action — processing, packing, labeling, and handing it off to the shipping carrier as quickly as possible.
This process typically takes 12–48 business days, depending on the number of orders received that day.
If you’ve added Priority Processing to your order, it’s moved to the top of the queue and prioritized to ship within 24 hours.
Estimated Delivery Times (after shipment):
🇺🇸 USA: 4–12 days
🇨🇦 Canada: 7–21 days
🇦🇺 Australia: 7–21 days
🇳🇿 New Zealand: 8–21 days
🇪🇺 Europe: 9–21 days
🌎 Latin America: 10–25 days
🌍 Other Countries: 12–30 days
We’re a small, passionate team working hard to ensure your order arrives on time — thank you so much for your patience and support!
Please Note
For all orders under $100, shipping costs will be calculated at checkout.
During major holidays, delivery times may be delayed due to high carrier demand. USPS and other carriers cannot guarantee exact delivery windows during these periods.
If your order has not arrived within 30 days, please contact us — we’re happy to review and may offer a partial refund in certain cases.
We do not accept refund requests for orders still within the quoted delivery + processing timeframe.
By placing an order, you acknowledge that you have read and agreed to our shipping policy.
For any questions, please reach out to our team at:
📩 contact@trysoka.com