Contact

Business Hours:

Monday/Friday: 9am - 4pm Central Time

Comfort Guarantee & Final Sale Policy

At Soka™, your comfort comes first. Every pair is backed by our Comfort Guarantee — if your shoes don’t feel just right, we’ll send you a free replacement pair to make it right.

Please note: All sales are final, and we do not offer refunds.
If your pair doesn’t fit perfectly, our team will gladly assist with a one-time replacement.

📩 Email us anytime: contact@trysoka.com


Shipping & Processing

Orders are typically processed and shipped within 12–48 business hours.
Priority Processing moves your order to the top of the queue and ships within 24 hours.

Read Shipping Policy Here:


Check My Order Status

Track your order Here:

Need help? Email contact@trysoka.com — include your name, order number, and your request.

Example:

Hi, my name is [Your Name], my order number is [#12345].
Please change my order from Black Size 5.5–6 to Yellow Size 8.5–9.


Sincerely,
The Soka™ Team
📍 8770 W Bryn Mawr Ave, Chicago, IL 60631, USA
(Not a return address)